Effective August 6, 2026
Refund Policy
If you participate in the training and do not receive value during your first two training days, you may request a refund before the end of your second training day.
Deadline
The refund request must be received before the second training day ends. After the second training day, the money-back guarantee expires and tuition payments are non-refundable.
How to request a refund
Email isaacobaro@cloudgenius.ca and include your full name, registration number, program, payment method and a short explanation of why the training did not provide value.
Eligibility
The student must have participated in the first two training days and complied with the Terms of Service. Requests involving fraud, account sharing, lab misuse or chargeback abuse may be denied.
Processing
Approved refunds are returned through the original available payment method. Financial institutions and payment providers control final posting times.
Installments
The same deadline applies to installment payments. After the second training day, the first installment is non-refundable and the second installment remains due in week 4 under the agreed payment plan.
Contact
Email: isaacobaro@cloudgenius.ca
Phone/WhatsApp: 480-524-3291